Recruitment & Volunteering

Front Line Defenders is seeking an excellent candidate for the role of Administrator

Role Purpose:

Providing highly organised and efficient administrative support to ensure the efficient running of the Front Line Defenders head office including Reception, programme support (ID cards, Rest & Respite programme) and the Front Line Defenders website. This role will have the responsibility for greeting visitors, staff members and deliveries to the office in a positive and friendly manner; assisting individuals with queries on the office phone and email; support for the delivery of the organisational, logistical and administrative operations of our Head Office; Administrative support for the Rest & Respite Programme and coordinating visas for staff and fellows. The role will be responsible for producing and issuing ID cards to human rights defenders around the world and providing support for the uploading of content to the Front Line Defenders website.

Essential Knowledge and Skills:

• Outstanding administrative and organisational skills
• Professional and courteous manner on the phone
• An exceptionally strong ‘customer service’ orientation
• Ability to prioritise and manage time according to deadlines
• Excellent attention to detail
• Must be capable of working as a team player, be highly motivated, organised, enthusiastic and capable of using their initiative
• Good written communication skills

Essential Experience:

• At least two years relevant experience in an administration/ receptionist/ coordination role.
• Practical experience and understanding of working with standard office procedures and office equipment

Desirable:

• Two years in a receptionist/customer/client service role in which answering queries and responding to requests was part of the daily work
• Experience of working with people from different cultures/backgrounds.

Other requirements:

• Commitment to, and understanding of working within a voluntary organisation in an inclusive manner.
• Sound judgement and an ability to make someone on the phone (or in person) feel that they have been provided with all that they needed.
• High motivation, positive disposition and flexible attitude in response to organisational change and development

Link to full job description: https://www.frontlinedefenders.org/sites/default/files/administrator_jd.pdf

Remuneration

The minimum starting salary for this role is €33,000 per annum. Salary to be agreed on appointment 

21 days of annual leave per year in addition to public holidays in Ireland and three additional leave days which will be specified each year between 25 and 31 December.

Benefits include: tiered matching pension contributions up to 10% of salary, a contribution to private health insurance, death in service benefit, income protection and an employee assistance programme.

Application Process

If this sounds like the role for you please submit your application via the ''Apply now'' link. Please include your CV and cover letter in the same attachment and title it with: the position you are applying for, and your last name. Applications should be addressed to Rena Garrigan, Head of Finance and Operations.

This position will remain open until filled. Applications will be reviewed once received.

Front Line Defenders is seeking an exceptional candidate for the post of Business and Human Rights Advocacy Officer. Under the supervision of the Head of the Global Advocacy Team, this role will provide support to human rights defenders at risk through strategically coordinating and developing the organisation’s work on business and human rights (BHR). This will include conducting advocacy work on individual cases of HRDs at risk related to corporate actors, as well as advocating for legislative and policy change related to BHR and the protection of defenders. The Business and Human Rights Advocacy Officer’s role will include advocating with corporate actors, international financial institutions (IFIs) and technology companies. The Business and Human Rights Advocacy Officer will engage directly with business, IFIs and other investors, decision makers (governments, UN etc.), civil society, HRDs and other relevant actors as well as provide analysis and advice on BHR related topics internally.

Front Line Defenders, The International Foundation for the Protection of Human Rights Defenders (www.frontlinedefenders.org) was founded in Dublin in 2001 with the aim of providing practical assistance and protecting human rights defenders (HRDs) at risk - people who work, non-violently, for any or all of the rights enshrined in the Universal Declaration of Human Rights.

Front Line Defenders maintains its headquarters in Dublin, an EU Office in Brussels, and regionally based field staff in all world regions.

Team Profile

The Global Advocacy Team provides support to HRDs at risk through targeted advocacy at the national, regional and international levels with governments, inter-governmental organisations and other relevant stakeholders including businesses and investors. The Global Advocacy Team has a particular focus on FLD’s engagement with EU institutions and EU member states, the UK, Norway and Switzerland and other like minded states, the UN, responsible investor networks and International Finance Institutions in support of the protection of HRDs.

Person Specification

Essential Experience, Knowledge and Skills:

• 2-3 years experience working as an advocate in the business and human rights field, including engaging directly with HRDs and civil society, governments, the private sector and IFIs.
• A graduate degree or an equivalent level of experience in human rights, law, international affairs.
• Demonstrated experience advocating in collaboration with HRDs and engaging with human rights defenders and/or communities of different cultures.
• Excellent analytical skills and a demonstrated ability to think strategically and advocate effectively.
• Strong communication skills and the ability to distill complex issues and positions to different audiences.
• Strong interpersonal skills to work collaboratively within FLD, as well as develop constructive relationships with a range of organisations.
• Ability to multi-task, adjust to changing priorities and meet deadlines.
• Good knowledge of the UN Guiding Principles on Human Rights and Business, OECD Guidelines and other frameworks and UN and EU institutions pertaining to BHR.
• Excellent oral and written communication skills in English.
  Computer skills and ability to work with secure IT protocols (office applications and database entry).

Desirable

• A good working knowledge of Spanish, Arabic, French or Russian.
• Knowledge of major technology company operations (social media and surveillance).
• Knowledge of security risks to human rights defenders.
• Experience of human rights monitoring, documentation and reporting.
• Experience undertaking or contributing to high-quality research, analysis and drafting.

Link to role profile: https://www.frontlinedefenders.org/sites/default/files/bhradvocacyoffice...

Remuneration and Benefits

The salary range for this role is 3300-3800EUR per month gross (13.92 times a year) depending on experience. This will be agreed on appointment. Conditions are according to Belgian legislation including the legal ability to live and work in Belgium.

The contract is based on a 38 hours a week, Monday to Friday, based in the organisation’s EU office in Brussels. The Advocacy Officer may take 21 days leave per year in addition to public holidays in Belgium and three special leave days which will be specified each year between 25 and 31 December. The organisation provides life insurance, a contribution to health insurance, an income protection policy, and matches individual contributions to a pension up to 8% of gross salary.

Application Process

If this sounds like the role for you please apply submit your CV and Cover letter via the ''Apply now'' link . Please include your CV and cover letter in the same attachment and title it with: the position you are applying for, and your last name. Applications which are not in this format may be missed. The deadline for applications is 26 March 2023 11pm CET but applications will be reviewed on a rolling basis. Applications should be addressed to Kersty McCourt, Acting Head of Global Advocacy. The provisional dates for first round online interviews are the first week of April and for second round interviews the third week of April.

Front Line Defenders invites applications for a Research & Admin Fellowship to support its work in Europe and Central Asia. The selected candidate will work in close coordination with the Protection Coordinators for the region, and will also provide support to other relevant staff across other programme areas in relation to our work in the region, as required. The fellowship will be for nine months (extendable for up to 1 year) and based in Front Line Defenders' office in Blackrock, Co. Dublin, Ireland.

The fellowship is designed to provide training and practical work experience in an international non-governmental organisation to recent graduates seeking a career in human rights. The fellow will learn about Human Rights Defenders; the UN Declaration on Human Rights Defenders; the mandate of the UN Special Rapporteur; the role of Front Line Defenders and other national and international organisations in the support and protection of human rights defenders; the specific situation and challenges facing human rights defenders in the region and advocacy at the EU level. They will be expected to participate in induction, periodic reviews, weekly team and case meetings, and relevant out-of-hours events.

The successful candidate will be able to draft well and have good analytical skills. They will have some knowledge of the UN system, the EU system and international and human rights law. They must be able to work in both English and Russian. Ability to communicate in additional languages used in Europe and Central Asia is a plus. Please note that we cannot make exceptions to the language requirement.

They will be able to work on own initiative and as a member of a team. They will have good oral and written communication skills and be computer literate. They will be flexible, have good interpersonal skills, good stress management skills and be cooperative. An ability to multitask and prioritize is a must. Previous work experience with organisations working in the field of human rights is desirable.

Basic terms of reference:

• Provide support to the Protection Coordinators working on Europe and Central Asia, including casework and dealing with queries and correspondence with human rights defenders;
• Input HRD-related information on the Front Line Defenders' database;
• Undertake research on the situation of human rights defenders in countries in the region;
• Compile and draft as requested briefings, country summaries, input to reports, urgent appeals, or other materials;
• Provide support to staff across other programme areas in relation to activities carried out in the region, including in particular in the organisation of and follow-up on trainings;
• Carry out administrative duties as requested, including the taking of minutes in meetings, as well as translating administrative documents from Russian/English and English/Russian;
• Provide Russian language support as necessary, including simultaneous translation for human rights defenders;
• Work on other specific projects and tasks relating to human rights defenders as requested.
• Provide flexible support to the Rest and Respite programme, including, but not limited to, accompanying human rights defenders to events and translating.

Front Line Defenders is able to provide a contribution to living costs of €1400 per month. Front Line Defenders will reimburse the successful candidate the cost of their flights to and from Dublin. Please note that the cost of living in Dublin is high and that you may need additional funds to sustain your stay in Ireland. This is a Dublin-based role working from the FLD office for the duration of the fellowship. Front Line Defenders will assist with the Irish visa application process if relevant.

If this sounds like the role for you please apply by submitting your CV and Cover letter via the ''Apply now'' button. Please include your CV and cover letter in the same attachment and title it with: the position you are applying for, and your last name. Applications which are not in this format may be missed. Applications should be addressed to Olena Ivantsiv, Protection Manager. Applications will be reviewed on a rolling basis until the position is filled

Interviews will be held online. The next Research & Admin Fellowship - ECA is expected to start in April 2023 for a period of nine months.

Front Line Defenders is an Equal Opportunities Employer and welcomes applications from all sections of the community.

In providing protection and support to human rights defenders, Front Line Defenders and its staff are committed to:
- focus on the primacy and centrality of defenders;
- demonstrate profound respect and empathy for defenders;
- meet the needs expressed by the defenders in a fast, flexible and relentless manner;
- achieve tangible impact;
- act with independence, impartiality and integrity;
- perform with dedication, professionalism and accountability;
- show transparency and openness;
- develop participative and cooperative relations.

Research and Admin Fellowship: Africa (French and English Required)

The selected candidate will work in close coordination with the Protection Coordinators for Africa, and will also provide support to other relevant staff across other programme areas in relation to our work in the region, as required. The fellowship will be for nine months and based in Front Line Defenders' office in Blackrock, Co. Dublin, Ireland (remote option is not available).

The fellowship is designed to provide training and practical work experience in an international non-governmental organisation to recent graduates seeking a career in human rights. The fellow will learn about Human Rights Defenders; the UN Declaration on Human Rights Defenders; the mandate of the UN Special Rapporteur; the role of Front Line Defenders and other national and international organisations in the support and protection of human rights defenders; the specific situation and challenges facing human rights defenders in the region. They will be expected to participate in induction, periodic reviews, weekly team and case meetings, and relevant out-of-hours events.

The successful candidate will be able to draft well and have good analytical skills. They will have basic knowledge of the UN system and international and human rights law. They must be able to work in both English and French. Please note that we cannot make exceptions to the language requirement.

They will be able to work on own initiative and as a member of a team. They will have good oral and written communication skills and be computer literate. They will be flexible and cooperative. Previous work experience with organisations working in the field of human rights is desirable.

Basic terms of reference:

• Provide support to the Protection Coordinators working on Africa, including dealing with queries and correspondence with human rights defenders;
• Input HRD-related information on the Front Line Defenders' database on a regular basis;
• Undertake research on human rights defenders in countries in the region;
• Compile and draft as requested briefings, country summaries, input to reports, urgent appeals, or other materials;
• Support follow-up on cases taken up by Front Line Defenders;
• Provide support to staff across other programme areas in relation to activities carried out in the region, including in particular in the organisation of and follow-up on trainings;
• Carry out administrative tasks as requested, including the taking of minutes in meetings;
• Provide French language support as necessary, including translation of documents and in meetings;
• Work on other specific projects and tasks relating to human rights defenders as requested.

Please include your CV and cover letter in the same attachment and title it with your last name. Applications which are not in this format may be missed.

If this sounds like the role for you please click the 'Apply Now' link to submit your CV and Cover letter. Applications should be addressed to Ivi Oliveira, Protection Manager.  Applications must be received by 03 April 2023. The next Research & Admin Fellowship - Africa will start in early July 2023 for a period of nine months.

Front Line Defenders is able to provide a contribution to living costs of €1400 per month. Front Line Defenders will reimburse the successful candidate the cost of their flights to and from Dublin. Please note that the cost of living in Dublin is high and that you may need additional funds to sustain your stay in Ireland. Front Line Defenders will assist with the Irish visa application process if relevant. Location and start date of fellowship may change subjected to length of visa process, in agreement with successful candidate.

Front Line Defenders is an Equal Opportunities Employer and welcomes applications from all sections of the community.

In providing protection and support to human rights defenders, Front Line Defenders and its staff, fellows and volunteers are committed to:

• focus on the primacy and centrality of defenders;
• demonstrate profound respect and empathy for defenders;
• meet the needs expressed by the defenders in a fast, flexible and relentless manner;
• achieve tangible impact;
• act with independence, impartiality and integrity;
• perform with dedication, professionalism and accountability;
• show transparency and openness;
• develop participative and cooperative relations.